With the possible exception of filing income taxes, a citizen’s most common interaction with government involves submitting an application, for example, for a driver’s license or social security benefits. In these situations, ease of filing, processing speed, and security of information are paramount. Unfortunately, complicated enrollment forms leave applicants frustrated, while manual back-end processing results in too much time spent entering repetitive information into stovepiped systems. And the difficulty in keeping track of millions of paper forms increases the risk of loss or unauthorized use of the data. With Adobe solutions for benefits and services administration, agencies can:

Learn how Adobe technologies allow government agencies to engage their citizens with online experiences that take the frustration and complexity out of enrolling for benefits.